Returns policy

No returns

Every order is produced or sourced specifically for each customer. That is why we do not accept returns, exchanges or refunds once the deposit or payment is made, and a confirmed order cannot be canceled.

Before you confirm, we check everything with you

So that you receive exactly what you need, before production we review with you:

• Product, quantities, sizes and colors.
• The final artwork or design and, when it applies, the sample or proof.
• The date you need it and the shipping method you chose.
• Billing and delivery details.

The order is confirmed when you approve it in writing and make the deposit or payment. What you approve is what we produce, so please review it carefully before confirming.

New products

Everything we sell is new. We do not offer repair services.

Damage in transit

Shipping is handled by the carrier you choose. Any claim for loss or damage on the way is handled with that carrier, as explained in the shipping policy. We will help you with any information you need.

Questions before paying?

Ask us anything before you confirm: WhatsApp +507 6015-9290 or contacto@multiserviciossys.lat.